Pricing

Start free. Pay only if you ask a real person to take over.

AI chat & help articles

Free

No sign-up. No credit card. Email is only collected if you opt into a ticket.

  • Unlimited guided-chat troubleshooting
  • Searchable help articles
  • Optional screenshot upload

Human escalation — consumer

$29

per resolved session

One free re-open within 7 days if the issue recurs. No-fix, no-fee.

  • A real person picks up the ticket
  • Approval-gated actions for anything risky
  • Plain-English summary of what was done

Human escalation — small-business / M365

$49

per resolved session

For 1–10-person businesses and Microsoft 365 end-user scenarios.

  • Workstation and end-user mailbox support
  • Same approval-gated safety rules
  • No managed-services contract required

No subscriptions at MVP. Refunds follow our no-fix, no-fee policy and are reviewed by a human.